Insurance

Below is the criteria for Global Enterprise Awards in Insurance Category:

1. Design – 25 Points

• Innovation and clarity in policy design, structure, and coverage options
• User-focused design of products and customer interfaces (digital or physical)
• Transparency and fairness in pricing models and terms
• Integration of sustainability, accessibility, and inclusivity in product design

2. Impact – 30 Points

• Measurable results such as customer satisfaction, claims efficiency, or market growth
• Positive contributions to financial security, risk reduction, or social well-being
• Demonstrated trust, reliability, and brand reputation in the insurance sector
• Support for community resilience, education, or responsible coverage practices

3. Creativity – 30 Points

• Innovation in insurance products, technologies, or customer engagement strategies
• Creative use of digital tools, AI, or analytics for risk assessment and service delivery
• Unique solutions addressing emerging risks (cyber, climate, gig economy, etc.)
• Forward-thinking initiatives that enhance industry standards or customer experience

4. Ease of Use – 15 Points

• Simplicity and accessibility of policy information, purchase, and claims processes
• User-friendly digital platforms, apps, and communication channels
• Clarity and ease of understanding for customers across demographics
• Streamlined service that minimizes complexity and enhances transparency