Hospitality

Below is the criteria for Global Enterprise Awards in Hospitality Category:

1. Design – 25 Points

• Quality, functionality, and aesthetic appeal of facilities, interiors, or digital platforms
• Consistency of design with brand identity and guest expectations
• Attention to detail in ambiance, comfort, and overall presentation
• Incorporation of sustainable and culturally inspired design elements

2. Impact – 30 Points

• Measurable outcomes such as guest satisfaction, loyalty, or business growth
• Positive contributions to local communities, tourism, or sustainability initiatives
• Enhancement of brand reputation and industry standing
• Demonstrated excellence in customer service and overall guest experience

3. Creativity – 30 Points

• Innovation in hospitality concepts, services, or guest engagement strategies
• Unique themes, experiences, or amenities that differentiate the brand
• Creative approaches to marketing, dining, entertainment, or event services
• Use of technology or design to enhance personalization and efficiency

4. Ease of Use – 15 Points

• Simplicity and convenience in the customer journey (booking to checkout)
• User-friendly digital systems for reservations, communication, or feedback
• Accessibility and inclusivity for diverse guests and needs
• Seamless coordination across departments ensuring a stress-free experience